Garena Free Fire has officially addressed a recent issue affecting UPI top-ups, where some players experienced successful payments but did not receive their purchased in-game items.
In a statement shared with the community, Free Fire confirmed that the issue has been identified and that the team is actively working on a resolution. Players who were affected have been assured that all paid items will either be credited to their accounts or fully refunded in the near future.
To avoid further inconvenience while the issue is being resolved, Free Fire has advised players to temporarily use alternative payment methods, such as credit cards or Google Play gift cards, for in-game purchases.
The developers also apologized for the inconvenience caused and thanked players for their patience, reinforcing their commitment to providing a smooth and fair gaming experience for everyone.
This announcement comes as a reassurance to the community, highlighting Free Fire’s proactive approach to handling payment-related issues and protecting player purchases.
Players are encouraged to stay tuned to official Free Fire channels for further updates regarding the fix.